Polaris – the global leader in power sports vehicles, including snowmobiles, Indian Motorcycles and side-by-sides – is a fast-growing, innovative company expanding through new product introduction, new geographies and new business models. What matters to the company is delivering a premium, end-to-end customer experience – it’s baked into the culture.
Polaris dealers now have a new, integrated portal where they can access all the information needed to run their business and serve customers – such as pricing data, inventory availability, shipment tracking and customer data – available anywhere on any browser. All this was made possible by replacing the company’s legacy ERP system with Microsoft Dynamics 365.
“At the end of the day, it helps our employees go to one place, access information in the right way and have good, positive conversations.”