It’s a whole new world for utilities providers. Your customers are demanding more from the industry. It’s not enough for you to just process bills and collect fees. Customers expect an interactive relationship, one that includes real-time issue resolution and communication with field crews. That means breaking down the internal silos that prevent a complete view of customer information to create a culture that serves your customers.

At Avanade, we understand that technology is the driving force behind this transformation. It empowers utilities companies to enhance operational efficiency, optimise resource management, and respond to the ever-changing demands of consumers. From personalised service to smart, connected energy infrastructure, digital technology solutions are redefining the nature of your business and transforming how you engage customers, manage assets and empower employees.

With our help, utilities companies can not only meet regulatory requirements but also become leaders in sustainability and innovation.