Keva adds business productivity monitoring in drive to process automation

Artificial Intelligence

Finland

Government and Public Services

Intelligent Automation

Power Apps

Power Automate

Power BI

Power Platform

Power Virtual Agent

Read the full case study

Business Situation

Keva’s Automation Services group needed more transparency into Microsoft Power Platform applications created across the company. In addition, ensuring compliance and replacing manual tasks with digital processes required streamlining.

“

We need to increase the level of automation to deliver a better customer experience in the future, [and] Power Platform is an important tool in achieving this goal. As such, we want to gain experience now to be able to capitalize on it in the future.

Tommi Heinonen, CIO, Keva

Solution

Keva engaged with Avanade to lead the way to automation solution control and improved efficiency through existing and additional Microsoft technology. Microsoft Power Platform application development, testing, access rights, governance and monitoring environments were supplemented with employee training customized to Keva workflows and a best practices guide for user-friendly Power Platform development.

Results

Personal productivity applications on Power Platform are typically completed within a week from need identification to implementation. These generate emails to initiate action, speeding staff collaboration and enabling employees to focus on core business responsibilities that increase financial returns to customers.

Get started and accelerate with low-code technologies and innovation governance.