What matters to the IRC is helping those in crisis

Nonprofit
Financial Services
Service Industries
Dynamics 365
Finance and Operations
Microsoft Dynamics CRM
Microsoft Dynamics ERP
Intelligent Business Applications
United States (US)
Client Story Banner

Business Situation

The International Rescue Committee (IRC) provides survival and recovery assistance to people displaced from their homes because of conflict and disaster. To help deliver services, employees need a strong and reliable enterprise resource planning (ERP) system to pay vendors, manage inventory, apply for housing, enroll children in schools and much more. The nonprofit invested in Microsoft Dynamics 365 Finance and Operations and partnered with Avanade for managed services support to ensure it was making the most of this technology on a global scale.

cookie consent

Solution

Avanade Managed Services provides ongoing support for and enhancements to Integra – the name the IRC gave its new ERP system. We also offer guidance on the strategic performance of the system, helping the IT team address any issues that arise while scaling the solution globally.

This technology support is critical for nonprofits like the IRC, which face unique challenges such as limited budgets and donor reporting requirements.

Results

With more operational tools, employees at the IRC have more time to focus on what they do best – helping people shattered by conflict and disaster to survive, recover and gain control of their future.

Integra is currently live at the IRC’s offices in the U.S., Europe and Africa. As the rollout continues, the IRC will benefit from:

  • More efficient and transparent operations
  • Capacity support
  • Testing capabilities with an automated test platform
  • Faster application development for all the latest and greatest features

Want to talk to an expert?

Doing what matters starts here

Tell us more about your challenge or need and we will connect you to the right Avanade expert to help you.

How can we help?

Press Contacts

North America

NA-PR@avanade.com

Europe and Middle East (EME)

EME-PR@avanade.com

Growth Markets

GM-PR@avanade.com

Headquarters

North America
Global Headquarters
1191 Second Avenue
Suite 100
Seattle, WA 98101
Europe

30 Fenchurch Street

London

EC3M 3BD

Growth Markets
Singapore Headquarters
Avanade Asia Pte Ltd
250 North Bridge Road
#30-03 Raffles City Tower
Singapore 179101