UAP is Canada’s leading distributor and merchandiser of automotive parts and accessories for cars and heavy vehicles. To best serve consumers, mechanics and fleet operators, employees need real-time, relevant data about product inventory and pricing. By upgrading their legacy ERP solution to Microsoft Dynamics 365, they have a reliable and user-friendly platform that improves the workplace experience and paves the way for future growth.
“Our people are able to do things faster. As an example, price changes, discounts, promotions and exchange rate changes get applied much faster in the field than before. This is key when you want to make decisions and position yourself better on the market."
Business situation
The UAP team ran an on-premise, highly-customized Microsoft Dynamics AX 2012 ERP for many years. When Microsoft ended support for the legacy platform, leaders knew they needed to upgrade to a cloud solution and wanted a partner that could help implement quickly while training employees to use the new technology. They connected with Avanade and chose Microsoft Dynamics 365 as their ride into the future.
Solution
We started with an assessment of UAPs business processes, system configurations and data structures to confirm that cloud architecture was viable. We then tailored the migration strategy to the company’s requirements and quickly imported its customizations into Dynamics 365 to ensure employees were comfortable with the new solution and could follow their familiar processes.
Employees now use Dynamics 365 to extract information necessary for customer service, warehouse/inventory, finance and project management functions, and can respond to market changes faster so the company can remain competitive.
Learn how to accelerate your digital transformation with Microsoft Dynamics 365.