It’s easy to see why, in a highly competitive market, healthcare providers need to invest in the entire consumer journey. Improving levels of patient engagement has become a business imperative.
Chuck Ingram and David Medd share some factors to consider before making intelligent migrations to modern ERP platforms.
What are the components of an AI strategy, especially if you’ve already got numerous projects underway? Aaron Reich provides some guidance.
Delivering great customer experience takes vision and a plan. Take Avanade's CX Trek to gauge where you stand.