Modernizing 311 systems with AI can enhance service delivery by providing personalized, proactive interactions and reducing call volumes.

As government agencies conclude their Microsoft Copilot trials, it’s time to accelerate the journey toward 100% adoption for the public sector workforce.

The true potential for generative AI in government lies ahead – from improving citizen relations to ensuring the security of data to empowering workers with copilots to make them more efficient and effective.

Hybrid Cloud is an ideal transitionary choice for central government agencies, offering the benefits of public cloud when its available and when it makes sense to use it, combined with the data residency and performance benefits of private cloud.

Government agencies now have the opportunity to put digital at their core for the kind of modern transportation safety program that demonstrates value across human, organizational and community impact.

Prioritize investments in the cybersecurity solutions and people needed to create a fast, safe, and unobtrusive environment with the power of the Microsoft Platform.

Digital transformation offers agility, insight, and security for more sustainable operations for the public sector.

Governments and public service agencies should embrace the role generative AI can play in streamlining processes and maintaining a human-centric perspective.

Scott Cass-Dunbar shares the critical success factors for government organisations to foster trust and engage citizens.

As we say goodbye to the centralised GOV.UK Platform-as-a-Service later this year, what are the options for individual departments and teams and how do you make it a success?