As heavy users of solutions like Yammer and Microsoft Teams, we needed a digital tool that would enable us to quickly find the right expert, best examples and templates without having to sift through emails and collaboration channels. As requests for innovative digital workplace solutions surged during the pandemic, we wanted something that eliminated extensive email threads or cumbersome searches and aligned with our “Teams as the experience platform” approach.

Microsoft launched a private preview of Microsoft Viva Topics – a new AI-driven knowledge solution – and prior to the release, several Avanade employees were invited to test products as they were developed and provide their feedback. Viva Topics proved to be the tool we needed to help reduce our search challenges and as soon as it went live, it was offered to everyone across the company, driving user curation around topics.

Crawling the documents in SharePoint, Viva Topics has begun identifying thousands of topics across the company’s Microsoft tenant, including Avanade offerings, Microsoft solutions, industries, clients and even strategic initiatives. Viva Topics has become an excellent tool for quickly finding experts or assets for projects or subject areas without being bombarded with pages of search results. This is expanding our ability to share expertise and knowledge with others internally and strengthening Avanade as a collaborative, people-centric organisation.

Learn more about how to transform your workplace with a modern platform – Microsoft Viva.