Breville expands culinary experiences by entering new markets 80% faster

Consumer Goods
Dynamics 365
Manufacturing
Microsoft Dynamics ERP
Future of Work
Intelligent Business Applications

Business Situation

Breville is a world leader in small kitchen appliances. However, its existing Microsoft Dynamics AX application was region-specific, resulting in over a thousand customisations that required considerable IT support and maintenance. There was limited business visibility and no operational support. As a result, every time the company opened in a new market, it had to increase headcount, which was costly and unsustainable. Breville wanted more consistent and efficient processes on a scalable, cost-effective platform that would help it increase speed to market.

Solution

After Microsoft introduced Breville to Avanade as a systems integrator that could handle a global rollout quickly, the company chose to partner with us to help it implement an out-of-the-box Microsoft Dynamics 365 solution. This was one of the first-ever agile implementations of Dynamics 365 for Finance and Operations, where we built a minimal viable product to introduce incremental functionality improvements and facilitate change management. We then created a core global template with successive wave deployments across 15 countries using a deployment kit, speeding the go-to-market process. By integrating Microsoft Dynamics 365, we helped streamline access to data and analytics, allowing Breville to infuse intelligence across its business processes.

Results

With an exponential growth trajectory, this future-ready solution can support Breville as it expands its business globally:

  • The company can now enter new markets 80% faster.
  • Supply chain transparency and visibility help it communicate to customers what products are available,as well as when they will be shipped and delivered.
  • More functionalities and lower IT costs and support allow it to add new products and services with speed and ease.

Find out more about intelligent business applications for your industry.

Want to talk to an expert?

Doing what matters starts here

Tell us more about your challenge or need and we will connect you to the right Avanade expert to help you.

How can we help?

Press Contacts

North America

NA-PR@avanade.com

Europe and Middle East (EME)

EME-PR@avanade.com

Growth Markets

GM-PR@avanade.com

Headquarters

North America
Global Headquarters
1191 Second Avenue
Suite 100
Seattle, WA 98101
Europe

30 Fenchurch Street

London

EC3M 3BD

Growth Markets
Singapore Headquarters
Avanade Asia Pte Ltd
250 North Bridge Road
#30-03 Raffles City Tower
Singapore 179101