Be more data-driven

How can you use data to drive better decision-making, streamline operations and increase productivity?


With Microsoft Copilot by their side, any employee can source data from within the business and convert it into actionable insight to grow revenue and profit while deepening customer relationships.

 

Discover how Susan, an underwriter, uses Copilot to quickly assess the commercial risk on an overseas property development, producing a competitive quote for her customer.

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How Copilot changes insurance

For claims adjusters

For claims adjusters

When assessing motor claims, John is always short of time. Copilot swiftly extracts essential company data to pre-populate the relevant forms, ensuring there are fewer manual errors to slow down the process. Copilot keeps John up-to-date with policy changes, so he knows if the person claiming is covered.

 

To precisely work out payment details and ensure consistency, Copilot pulls together similar cases during the last year. Copilot also looks out for phrases that may indicate this is a fraudulent claim. This helps John to reduce time on mundane tasks and spend more time with the customer.

For insurance brokers

As a broker, Helen enjoys finding the best deals for her clients. But there is so much choice. Copilot helps Helen discover and summarize the best options in the market, empowers her with quick and accurate answers from various knowledge sources and reduces response times, leading to an increase in bind rate (number of quotes converted into policies).

 

Helen now spends less time on routine tasks, her relationships with the carriers has improved and Copilot helps her personalize recommendations, making her customers feel they are getting an exceptional service.

For insurance brokers

Avanade is the proven choice for AI on Microsoft

We integrate unrivaled AI expertise, strategic collaboration with Accenture and Microsoft, and proven frameworks to elevate innovation with Copilot—boosting employee productivity, enhancing customer experience and strengthening security teams.

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Press Contacts

North America

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Europe and Middle East (EME)

EME-PR@avanade.com

Growth Markets

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Headquarters

North America
Global Headquarters
1191 Second Avenue
Suite 100
Seattle, WA 98101
Europe

30 Fenchurch Street

London

EC3M 3BD

Growth Markets
Singapore Headquarters
Avanade Asia Pte Ltd
250 North Bridge Road
#30-03 Raffles City Tower
Singapore 179101