NORMA Group – a market-leading supplier of joining solutions such as clamps, quick connectors and fluid lines for various industries – pushes the frontiers of imagination with technology that makes its customers leaders, too.

Decentralised supply chain management made finance and operations laborious and communication between offices highly manual. With mainstream support ending for Microsoft Dynamics AX solutions, it was time for NORMA Group to modernise its ERP system.

To improve the information employees use to make decisions and serve customers, Avanade rolled out Microsoft Dynamics 365 for Finance and Operations. We also implemented Microsoft Dynamics 365, which grabs raw data from a data lake for enhanced decision-making and increased transparency.

For the Microsoft Dynamics 365 rollout and adoption to be successful, NORMA Group emphasised the following support for its employees:

• Skills alignment
• System feature and workflow training
• Coaching on new and different ways to work

NORMA Group employees now have transparency into data that informs production activity, supply and pricing. Additionally, managers have insight into order processing and end-to-end logistics. Positive user feedback reflects the company’s culture of openness and collaboration at every level.

Find out how we can help transform your enterprise with Microsoft Dynamics 365.