Crelan securely unlocks the value of the cloud to kick-start its digital transformation

Crelan is a large Belgian bank and insurance company with an extensive branch network. With competent agents and a digital platform, it is committed to supporting individuals and entrepreneurs in their personal and professional development. While the bank provided its agents with a flexible way of working, employees still needed a modern way to provision their devices. Many of these employees work offsite, but every 90 days, when it came time to reset their passwords, they would have to go into the office. This process was both burdensome and time consuming.

For Crelan to support future growth ambitions, it needed to modernise its workplace and optimise its processes. The bank was ready to begin its digital transformation, and the first step was a move to the cloud. Given the security standards of the banking industry, Crelan chose the Microsoft 365 platform and Avanade, as one of the most trusted Microsoft partners.