Be more with Copilot in Government
Be more efficient and innovative with Microsoft Copilot by your side. Transform the public sector - the way you work, collaborate and create – to enhance the quality of life and wellbeing of your citizens.
Let Copilot help you focus on what matters most
For citizens
Joe is a newly redundant public sector worker who is looking for information on his unemployment and health benefits. He uses a government chatbot that answers his questions and directs him to relevant links. He expands the dialogue to ask for more details around relevant benefits. He quickly learns which benefits he is entitled to and how to apply for them.
Understanding Joe is now out of work, once he has the information he needs, the chatbot next directs him to a new site with open employment positions, in Joe’s location—helping him to swiftly find a new role in public service.
For public sector employees
Simon is a sales lead for a large national mail service. He has a lot of customers he needs to keep track of, including recent conversations, previous purchases and spending amounts. He uses Microsoft Copilot on his phone to get ready for his meetings from his car. He asks Copilot to remind him who he is meeting with, what they last purchased and when.
His Copilot helps him use his travel time to prepare for his meeting, saving him hours every day. As he travels to his destination, he asks Copilot to send a quick text message to let his contact know he is on his way.
Let Copilot guide the way you work
Create meaningful employee experiences
Avanade has been at the forefront of exploring the power of generative AI to enhance productivity, creativity and innovation for our employees and clients. Our end-to-end services cover everything from security and data protection to skills and governance, so you can integrate Copilot in a safe, secure and responsible way.
Create winning citizen experiences
According to our Avanade AI Readiness Research, 78% of government respondents believe citizens will be ready for most of their interactions to be done through AI by the end of 2024.
Agencies have an opportunity to elevate self-service portals with more sophisticated chatbots in all government channels, to handle smart routing and automatic email answering—with the ability to respond in multiple languages.
Protect your agency with end-to-end security
61% of government respondents to a recent Avanade AI survey identified security and cyber resilience as their highest priorities. Microsoft Copilot for Security is a powerful assistant for security teams battling to protect their organisations from threats. Avanade can help you to unlock its full value and protect what matters.
Avanade is the proven choice for AI on Microsoft
We integrate unrivalled AI expertise, strategic collaboration with Accenture and Microsoft, and proven frameworks to elevate innovation with Copilot—enhancing employee experiences, boosting customer satisfaction and fortifying security teams.
95
%
agree training employees for Microsoft Copilot will require support.
63
%
say they need new skills to seize the benefits of AI.
93
%
are increasing their digital investments to accelerate their AI journey.
79
%
expect AI tools like Microsoft Copilot to give back up to 20 hours a week.
Discover more about AI and Copilot in government
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