Switzerland-based muesli and organic food pioneer bio-familia is empowering its people with a new cloud-based ERP solution — enabling smarter, data-driven decision-making and optimizing operations through automation. Employees across the company are now benefitting from a standardized system, streamlined workflows and improved efficiencies.

With market operations spanning Europe, Asia, the Americas and the Gulf, bio-familia was looking for a modern and scalable solution to replace its legacy ERP platform, which was no longer supported. Leaders wanted to more effectively standardize and accelerate the manufacturer’s end-to-end ERP processes for further global expansion, including sales, logistics, warehouse management, finance, sales and financial reporting. They also wanted to increase productivity and improve inventory management while ensuring bio-familia maintains its high quality standards. 

We partnered with bio-familia to deploy the full range of Microsoft Dynamics 365 for Finance & Operations, including modules for accounts payable, accounts receivable, sales, production, marketing and warehouse management. Microsoft Power BI is used for financial reporting, which will run across its global operations. 

An important aspect of the successful implementation was recruiting and training key stakeholders within the company on Microsoft Dynamics 365, who in turn trained their respective teams on the new solution. This ensured the planned go-live date was hit without disruptions to either employees or customers – an impressive result for such a major change.

Elevate customer engagement, service and business operations with Microsoft Dynamics 365.